What we collect
When you book, request a quote or contact us, we collect your name, phone number, email, trip details and, for cross-border trips, your passport number. When you pay by M-Pesa, Safaricom shares the transaction reference, amount and phone number with us.
How we use it
We use your details only to arrange and confirm your trip, issue quotations, invoices and receipts, contact you about your booking and, if you subscribe, send occasional travel offers.
Sharing
We share details only with the drivers and partners who carry out your trip, with Safaricom to process payments, and with authorities where the law requires it, such as at border crossings. We never sell your data.
Retention
Booking and payment records are kept for as long as Kenyan tax law requires. You can ask us to delete marketing data at any time.
Your rights
Under the Kenya Data Protection Act, 2019, you may ask to access, correct or delete your personal data. Contact us using the details below.
Contact
Emars Transport & Tours Ltd · info@emarstransportandtours.co.ke · +254 726 944 044 · Imaara Daima, Opposite Jaharis, Nairobi